X Bet's Privacy Policy — Your data, our responsibility

X Bet (referred to hereinafter as "we", "us", or "the Platform") operates a trusted online betting platform for users in Bangladesh. Privacy Policy explains what information we collect from our users, how that information is used, and the steps we take to keep your data safe.

This Privacy Policy applies to the xbet-bangla.com website, mobile app, and all of our digital services. By using our platform, you consent to the collection and use of your information as described in this Privacy Policy.

As used in this policy, "personal data" refers to any information that can directly or indirectly identify you — such as your name, phone number, email address, national ID number, and similar details.

Under X Bet's Privacy Policy, we collect two types of information — details you provide directly, and data generated automatically as you use the platform.

We only collect information that is strictly necessary to provide our services. Collecting excessive or irrelevant data goes against our policy.

X Bet uses the data it collects for the purposes outlined below. Each use has a clear and defined reason, and we never use your data beyond what is stated here.

• Account Management: To verify registration and login, and to keep your account secure.
• Identity Verification (KYC): To verify age and identity, and to prevent fraud and underage access.
• Payment Processing: To process deposits and withdrawals securely and efficiently.
• Customer Support: To resolve your complaints and questions quickly.
• Personalized Experience: To show you promotions and offers tailored to your preferences.
• Fraud Prevention: To detect unusual activity and keep your account secure.
• Legal Obligations: To meet regulatory requirements and comply with AML policies.
• Service Improvement: To improve platform performance and overall user experience.

The most important aspect of X Bet's Privacy Policy is this — we never sell your data. However, in limited circumstances, information may be shared with trusted partners:

• Payment Providers: Only the information necessary to process transactions via bKash, Nagad, Rocket, or your bank.
• Identity Verification Services: Licensed third-party verification providers for the KYC process.
• Technology Partners: Cloud and security service providers that support the operation of our platform.
• Legal Authority: In response to a court order or a lawful request from a regulatory authority.

We have strict data processing agreements in place with every third-party partner. They may only use your information for specified purposes and are bound to uphold our privacy standards.

The X Bet website and app use cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.

Types of cookies we use:

• Essential Cookies: Essential for maintaining login sessions and platform security. These cannot be disabled.
• Analytics Cookies: Used to understand which pages receive the most visits and where users encounter issues.
• Preference Cookies: Remembers your language, theme, and other preferences.
• Security Cookies: Used to prevent fraudulent login attempts and CSRF attacks.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.

X Bet maintains multi-layered security to protect your data. Our security team monitors systems 24 hours a day, 7 days a week.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
• AES-256 Storage Encryption: All stored personal and financial data is held in encrypted form.
• Two-Factor Authentication (2FA): Additional verification is required for account login and large withdrawals.
• Firewall & DDoS Protection: Server and user data are protected against external attacks.
• Regular Security Audits: Periodic penetration testing conducted by third-party security specialists.
• Staff Training: All staff involved in data management receive regular privacy training.

Under X Bet's Privacy Policy, you have full rights over your own data. You may exercise any of the following rights at any time:

To exercise this right support@xbet-bangla.com. We will respond within 30 business days.

X Bet is strictly an adults-only platform. We do not knowingly allow anyone under 18 to register or collect any of their data.

• Age verification is carried out at the point of registration.
• Full access to our services is not activated until age verification is confirmed through the KYC process.
• If we receive any data belonging to a minor, the account will be immediately closed and the data permanently deleted.

If you believe a minor has registered on our platform, please contact us support@xbet-bangla.com.

This Privacy Policy may be updated from time to time due to business changes, legal requirements, or technological developments. For any significant changes, we will notify you through the following means:

• A notification will be sent to your registered email address.
• A notification of any changes will be displayed upon logging in to the platform.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request to close your account.

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our dedicated privacy team:

• Email: support@xbet-bangla.com
• Subject: Write "Privacy Request" in the subject line
• Response Time: Within 30 business days

We treat every request with the utmost seriousness and aim to respond as promptly as possible. Your privacy is our highest priority.